Terms and Conditions of Sale

These Terms and Conditions of Sale are governed by the laws of England and Wales.

Terms & Conditions of Sale

The website www.cherrypickedfarmshop.co.uk is operated by Cherry Picked Farmshop Ltd Our VAT number is 447207887

We do not guarantee that access to our website, or the content on it, will always be available or uninterrupted. We reserve the right to change our website and the content on it, including without limitation by adding or removing content or functionality at any time.

You may download content from our website but you must not make any changes to any content which you have downloaded or printed from our website.

These Terms and Conditions of Sale apply to any contract between us for the sale of products available to you on our website. By using our website and/or by placing an order you agree to be bound by these Terms and Conditions of Sale. Please read them carefully and make sure you understand them before ordering any products from our website. Please contact us if you have any queries with these Terms and Conditions of Sale.

In our dealings with you we work on the assumption that all sales are to private consumers for domestic and private use, you are at least 18 years old and are legally capable of entering into binding contracts.

We endeavour to maintain the accuracy of all descriptions, images and prices of products that appear on our website. However, the products you receive may very slightly from that displayed on our website. All products are subject to availability.

A legally binding contract between us is only struck once we have accepted your offer to purchase from us by despatching your order. Property and title in and to the goods ordered by you shall not pass to you until we have received payment in cleared funds for the price of the goods and the goods have been despatched to you.

When you place an order on our website you will be asked for personal information regarding delivery and payment. Once you have provided this information and confirmed your order you will be sent a confirmation email to confirm that we have received and are processing your order. We will send you another email when your order has been despatched which will include a tracking number. Once you have received your despatch confirmation we will not be able to make any changes to your order details. 

Payment may be made in pounds sterling only by Mastercard, Visa, Delta, Switch, Electron or American Express. Payment will be debited from your account upon despatching your order and not when the order is placed. You will only be charged for goods that are despatched to you.

For perishable products that require cutting or slicing we endeavour to cut or slice as close to the the ordered quantity as possible. However, we reserve the right to amend the product quantity and price if we deliver to you a quantity less than or in excess of that ordered.

Cancellation

You have a legal right to cancel your contract with us within 14 days of delivery without giving any reason, unless the goods ordered by you are perishable in nature and liable to deteriorate or expire rapidly. You may cancel the contract by contacting us making a clear statement that you wish to cancel the contract and providing details of the contract you wish to cancel. If you cancel the contract between us you must return the purchased goods to us at your own cost and without undue delay and we will issue a refund for the goods and delivery charge only when we have received the goods back in good condition.

Liability

We are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms and Conditions of Sale or our negligence, but we are not responsible for any loss or damage that is not foreseeable.

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by an event outside of our control.

We will not be liable to you for any loss or damage arising out of or in connection with your use of (or inability to use) our website or your use of or reliance upon any content on our website.

Complaints

In the event that we fail to meet our high standards, please do not hesitate to contact us in writing, by email or by telephone. We aim to provide an initial response within 24 hours from receipt although this may be extended during busy periods.